IT Support Engineer

About the role

For a growing organization within an international group, we are looking for an experienced IT Support Engineer. In this versatile role, you ensure that employees can work smoothly with their IT systems and you provide support to various branches and international entities. From installing a new laptop to solving a technical problem on the production floor: no two days are the same. Together with a colleague, you form the first point of contact for everything related to IT. What will you do? - Combine on-site interventions with remote IT support. - Analyze and resolve malfunctions in servers, PCs, network hardware, and software. - Ensure the maintenance and proper functioning of the IT infrastructure. - Monitor support requests and escalate them in a timely manner when additional expertise is needed. - Support employees with various IT questions and technical problems. - Provide IT support within a production environment, including technical installations and automation projects. Ready to use your IT experience in a challenging and varied environment? Apply today! - Skills: Affinity with production environments and various business applications. A hands-on mentality and the necessary independence to tackle problems efficiently. Strong communication skills and the ability to explain technical information in an understandable way to end users. Ability to work both independently and in a team. - Educational requirements: You have a Bachelor's or Master's degree in a relevant field with at least 7 years of relevant experience in IT Support. - Professional knowledge: Good knowledge of Windows Server and experience with Microsoft 365, SharePoint, Azure, and networks. - Language skills: A very good knowledge of Dutch and English. Remuneration: to be negotiated.